In order to buy directly from the producers, we have to buy very large quantities. We can only do this if we also sell large quantities. The sets reduce the processing costs in our warehouse to one sixth. This means that the employee does not have to handle 6 balls of yarn individually, but only one set. As a rule, 300g or more is always needed and there is always a use for some leftover wool!

Alpaca wool is rightly expensive in the "baby alpaca" quality category. Raising the alpacas on the vast plains of the Peruvian high Andes requires a lot of time, effort and care. The result is reflected in the quality of our wool.

How is it possible that the prices are still so fair?

We mainly sell only one quality level and one of the best - baby alpaca. By concentrating on this one variety, we purchase a very large quantity.

We avoid unnecessary bureaucracy and buy directly from the producer without any additional dealers. Transport takes place in containers and not by air freight, which saves considerable costs and significantly reduces CO2 emissions. We keep our logistics costs low by, among other things, short storage times and larger sales units. Because we do not handle each individual ball of yarn logistically but sell it in sets, the goods do not have to be picked as laboriously.

We are happy to pass on all of these savings to our customers. Our goal from the beginning was to pay the producer fairly and to provide the customer with a fair sales price.

In 2017, we were denied participation in a wool festival for the first time because some wholesalers put pressure on the organizer. Our low prices did not seem to have been well received.

At first we were shocked, then we saw an opportunity.

As wonderful as wool festivals are, they also involve effort and costs. Not participating in wool festivals prompted us to pass on the cost savings to our customers in the form of a discount campaign. This has taken place once a year since 2017 and has been met with enthusiastic customers and a great response.

Thank you for your support and active participation!

Alpaca wool is rightly expensive in the "baby alpaca" quality category. Raising the alpacas on the vast plains of the Peruvian high Andes requires a lot of time, effort and care. The result is reflected in the quality of our wool.

How is it possible that the prices are still so fair?

We mainly sell only one quality level and one of the best - baby alpaca. By concentrating on this one variety, we purchase a very large quantity.

We avoid unnecessary bureaucracy and buy directly from the producer without any additional dealers. Transport takes place in containers and not by air freight, which saves considerable costs and significantly reduces CO2 emissions. We keep our logistics costs low by, among other things, short storage times and larger sales units. Because we do not handle each individual ball of yarn logistically but sell it in sets, the goods do not have to be picked as laboriously.

We are happy to pass on all of these savings to our customers. Our goal from the beginning was to pay the producer fairly and to provide the customer with a fair sales price.

Paid orders are immediately and automatically sent to our logistics provider, who ships the goods for us. Therefore, cancellation is unfortunately not possible from this point onwards.

After receipt, you are welcome to return the goods free of charge using a return slip provided by us.

With us you can pay safely and conveniently – we offer the following options:
Credit card (Visa, Mastercard, Amex)
Purchase on account (Klarna)
Apple Pay & Google Pay
Prepayment by bank transfer
All transactions are encrypted and secure.

Your invoice will be sent to you automatically by email as soon as your order
was sent. If you can't find it (e.g. in your spam folder), please write to us –
We'll be happy to send it to you again.

We now offer you a 100-day return policy. This means that you can easily return any excess wool (entire sales units) to us within 100 days of receipt. And not only that, we will even pay for the return shipping.

Worries like: "I hope I have enough wool for this knitting project" are now a thing of the past. You simply order one more set and if you don't need it, you can send it back to us within 100 days, free of charge, and get the full purchase price refunded.

Here you will find the link to our cancellation policy .

Here you can find our shipping costs overview .

We work with a fulfillment partner to ensure fast delivery
make possible.

You will receive it by email as soon as the package is on its way. Also check out
Check your spam folder. You can also find the tracking number in your customer account.

Sometimes it happens that a package gets stuck on the way to you or
is incorrectly marked as delivered. Don't worry—we won't leave you alone with it.
Simply contact us directly with your order number. You'll find the contact form further down the page.
We will then contact the shipping service provider immediately to
To clarify the whereabouts of your package and to find a solution as quickly as possible – whether investigation, replacement delivery or refund.

Yes, we also ship within Europe – for example to Austria, Switzerland,
France, Italy, Spain and many other countries.
Shipping costs and delivery times may vary depending on the destination region. You can find all
Information about this can be found on our shipping cost savings page.

Shipping within Germany usually takes 1-3 working days.
Orders received in the morning are often processed the same day. For deliveries to
Shipping to other European countries usually takes 5–7 business days, depending on the destination and shipping provider. Once your package is on its way, you'll receive a tracking number via email, which you can use to track the shipment.
Tip: During peak times such as Christmas or during promotions, there may be slight delays – but we always do our best to ensure that you receive your wool as quickly as possible.
in your hands.

Our wool remains wonderfully soft even after washing. To keep its shape, we recommend hand washing in cold water and gently drying it on a towel.
If you would like to know more about how to properly care for your alpaca products, you can find detailed information in our washing instructions .
And for perfect care: We also have a specially developed detergent for alpaca wool, which you can find here: Alpacare Organic Alpaca Wool Detergent (250 ml)

Yes, you can use our wool directly from the cone – this is especially useful if you are planning larger projects such as sweaters, blankets or cardigans. However, we do not recommend working with a ball and a
Working with a cone. Even though the alpaca yarn returns to its natural shape, the thread from the cone is wound slightly more tightly, while that from the ball is looser.
This can cause the stitch pattern to differ – this can be particularly noticeable with uniform patterns.

Yes – we provide a recommended needle size for each of our yarns.
You can find information directly on the respective product page. And the best part: The
You can get matching knitting needles directly from our shop! We offer a
Selection of high-quality circular knitting needles for all yarn thicknesses.
Click here to see our knitting needle collection

Please send us an email with your order number so that we can send you the free
can send return labels.
You can find the contact form further down the page.

It is best to contact us by email – we usually respond within 24 hours on working days.
You can find the contact form further down the page.